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Retail Operating System

Realtime Collaborative & Retail Operations Automation

Business Process Management + Realtime Retail BI Insights + Unified ERP + Help Center + Employee Performance Management Connecting Applications, Data, Processes, and Teams All at one place. All in SYNC.

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Retail Operating System: Automate Every Store, Every Day

Where Smart Tech Meets Retail Discipline. “Run Stores with Precision, Powered by Automation.” “From Chaos to Control – Automate SOPs, Stock, and Staff with a Smart Operating System

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Audit smarter, not harder — with digital eyes on every detail

Digitize ASM visits, conduct store operations audits, and generate audit scorecards with photo proofs and compliance ratings

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Internal Support & Issue Management

Track internal support tickets for maintenance, IT issues, customer complaints, and other site-level problems with automated routing and resolution workflows

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From numbers to insights — track your targets, drive your growth

Track Daily Sales Reports (DSRs), Target vs. Achievement metrics, and category-wise performance indicators

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Workflows & Checklist Automation

  • Usage : Design any workflow—from SOPs, audits, store visits, to inspections—with mobile checklists that include time, geo stamps, and evidence capture.

  • Impact : Eliminates paper-based chaos, guarantees SOP and audit compliance, and accelerates decision-making with real-time visibility. Sellerware emphasizes this core capability, powering each “WorkApp” to digitize frontline operations

  • “One platform for every retail workflow — built for rigor, run by your team.”

Smart Insights & Task Prioritization

  • Usage : Central hub displays real-time compliance trends, pending tasks, and anomaly alerts. AI-driven “Co‑Pilot” surfaces high-priority items and bottlenecks.

  • Impact : Empowers executives to act proactively, reduces dependence on manual reporting, and sharpens operational focus. Sellerware’s intelligent notifications and insights mirror this approach

  • “Your operations, curated — spotlighted tasks with scalable intelligence.”
Data integrations
Mobile Task Management

Auto-assigned store tasks with deadlines, escalations, and audit trails

Digital SOP Execution

Daily, weekly, and monthly store processes are digitized with mobile checklists, visual proofs, and AI-based validations

Smart Inventory Control

Automates stock audits, auto-replenishment based on real-time shelf data, and syncs with WMS/OMS

Visual Merchandising Compliance

Uses image uploads and AI detection to check adherence to planograms and promotional setups

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Visual Merchandising & Field Execution

  • Usage : Roll out VM guidelines and planogram updates with visual briefs. Store teams submit photo/video proof, and AI flags any compliance gaps for review.

  • Impact :Achieve consistent brand presentation across all stores, reduce VM errors, and speed up promotional rollouts. Sellerware’s Visual Merchandising Changeover WorkApp is built to deliver this

  • “From blueprint to shelf — ensure your store looks exactly how it should.”
Sellerware is loved and trusted by thousands
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Alerts, Escalations & Real-Time Notifications

  • Usage : Trigger instant alerts for missed tasks, audit failures, high bills, promotions, and stock alerts — via push, email, or SMS, with customizable escalation trees.

  • Impact : Drives swift resolution, prevents revenue leakage, and enforces accountability without manual follow-ups. Sellerware highlights auto-reminders, escalations, and device/time compliance in their workflow suite

  • “Alerts that act — your operational watchdog for today’s priorities.”

Learning & Training Workflows

  • Usage : Publish product training, SOP refreshers, and VM guidelines as bite-sized modules—complete with quizzes, completion tracking, and time-spent dashboards.

  • Impact : Boosts frontline proficiency, shortens onboarding, and scales knowledge with embedded training. Sellerware’s learnApps and training modules support similar capabilities

  • “Train as you work — seamless upskilling built into everyday routines.”
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Audit & Store Visit Management

  • Usage : Digitally complete ASM visit reports, compliance checklists, and audit scorecards with photo evidence and built-in scoring.

  • Impact : Ensures transparency, speeds up corrective workflows, and standardizes store readiness reviews across regions. Sellerware supports store visit workApps and audit submissions

  • “Audit on point — transparency, accountability at every visit.”

Open APIs & Integration Ecosystem

  • Usage : Seamlessly connect with ERP, POS, CRM, HR, WMS, and BI tools via REST APIs and embedded connectors.

  • Impact : Breaks down data silos, enables centralized reporting, and scales with your tech stack. Sellerware highlights its xApps integration framework .

  • “Plug in, play consistent — one source across every system.”
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Rich Dashboard & Data Analytics

  • Usage : Customizable dashboards display heatmaps, trend analytics, status overviews, and BI benchmarks for stores, regions, and teams.

  • Impact : Enables quick insights, highlights underperformers, and supports data-driven execution. Sellerware touts 360° dashboards and real-time analytics

  • “Every metric, one view — insights that shape smarter decisions.”
Employee Attendance & Productivity Tracking

Geo-tagged check-ins, live dashboards, and automated task logs

Customer Service Feedback Loop

Capture, track, and resolve in-store customer complaints and suggestions centrally